Order Management Software: Stop Processing Orders Manually
BSimple order management gives you one system for all your order channels and reduces manual data entry:
- Customer ordering portals (24/7 self-service)
- Manual order entry with automatic customer pricing
- Shopify and ecommerce integration
- Automated stock allocation when orders are approved
- Pick list generation and dispatch tracking
- Automatic Xero invoice creation with correct GST and COGS
Let’s face it—managing orders manually is a nightmare. You’re receiving 30 orders every morning by phone, email, and WhatsApp. Your team is checking stock levels, then entering the same data into your accounting system, chasing payments, and somehow still getting orders mixed up. Sound familiar?
Without a proper order management system, every order is a manual handoff between your sales team, warehouse, and accounts. Stock gets double-booked. Customers don’t know when their order’s arriving. Invoices don’t match orders. And your team spends half their day on data entry instead of selling or packing.
BSimple order management stops all of that. One system captures orders from all your channels, automatically allocates stock, generates pick lists, and creates Xero invoices the moment the order’s fulfilled. Your team has one source of truth for every order from placement to dispatch.
One System for All Your Order Channels
Not every customer wants to place an order the same way. Some want to log into a self-service portal and order 24/7. Others prefer to call or send an email. And if you’re selling ecommerce, those orders need to flow in too.
BSimple captures orders from every channel into one order queue. Your customer ordering portal lets wholesale accounts log in anytime and place orders with their custom pricing already applied—no pricing errors. Phone and email orders get entered once and hit the same inventory pool as portal orders. Shopify orders sync automatically. All orders compete for the same stock, so there’s no overbooking across channels.
Customer-specific pricing is built in—wholesale tiers, volume discounts, special rates—so you’re not manually adjusting every order. Customers see accurate prices in the portal. Your team enters accurate prices on manual orders. One set of numbers everywhere.
See how BSimple handles stock management in our inventory management software guide.
From Order to Dispatch Without the Paper Chase
Once an order’s approved, BSimple automates everything between approval and dispatch. Inventory is allocated automatically—the system reserves stock, prevents overselling, and raises a flag if something’s out of stock.
Pick lists are generated automatically and sent to your warehouse. Your team scans items as they pick them (if you’re using barcodes) or checks items manually. Either way, there’s no lost pick list, no forgotten items, and no need for your office manager to chase the warehouse asking if the order’s ready.
Once items are packed and ready to ship, dispatch is confirmed in BSimple. That confirmation triggers a few things at once: the order status updates to ‘Dispatched’ in your customer portal, customer notifications can be sent automatically, inventory is finalized, and the fulfillment is locked in.
If you’re using barcode scanning, you can scan items as they’re picked and packed, which catches errors before they leave your warehouse. Read more in our guide to barcode inventory management.
Xero Integration: Orders Become Invoices Automatically
The worst part of order processing isn’t the orders—it’s the reconciliation. An order goes out, then someone has to manually create an invoice in Xero. Line items don’t always match. Customer pricing in your system doesn’t match what you entered in Xero. Accounting spends days matching orders to invoices.
In BSimple, fulfilled orders automatically create Xero invoices with correct line items, quantities, and GST. The invoice pulls customer pricing from BSimple, so there’s no re-keying or pricing errors. COGS is calculated correctly based on your inventory costing method. Payment terms and contact details are already there.
You review the invoice once—maybe adjust a delivery fee or apply a discount—then it’s ready to send. No re-keying, no reconciliation, no surprise discrepancies between your order system and your accounts.
Running a manufacturing operation means juggling orders, stock levels, and supplier deadlines all at once. That’s where a solid order management system comes in—it keeps everything organised and syncs seamlessly with your accounting. Whether you’re using inventory management software Microsoft or another platform, you’ll want a system that talks to your existing tools and gives you real-time visibility into what’s ordered, what’s in stock, and what’s heading out the door.
Frequently Asked Questions
What is order management software?
Order management software is a system that captures orders from multiple channels, manages inventory allocation, generates fulfillment documents, and integrates with accounting. It replaces the manual process of entering orders into different systems.
Can BSimple handle wholesale and ecommerce orders together?
Yes. BSimple manages orders from customer portals, phone and email, Shopify, and manual entry all in the same queue with the same inventory pool. Multi-channel orders compete for the same stock and are fulfilled through the same workflow.
Does BSimple integrate with Xero for order processing?
Yes. When an order is fulfilled and dispatched in BSimple, an invoice is created automatically in Xero with correct line items, GST, COGS, and customer pricing. No manual invoice entry needed.
Can customers place orders without calling us?
Yes. BSimple includes a customer ordering portal where wholesale accounts log in, see their pricing and available stock, and place orders 24/7. The portal integrates with your inventory system, so customers see real stock levels.
Does BSimple work for B2B wholesale distributors?
Yes. BSimple is built for wholesale and distribution. It supports customer-specific pricing, bulk orders, volume discounts, customer portals, and Xero integration—all designed for B2B workflows.